Who We Are

Our website address is: Creekwood Physiotherapy.

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent, to help detect spam.

An anonymized string created from your email address (hash) may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here. After comment approval, your profile picture is visible in the context of your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract location data from images on the site.

Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
  • A temporary cookie is set when visiting the login page to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • When logging in, several cookies save your login details and screen preferences. Login cookies last two days, screen options cookies last a year. Selecting “Remember Me” keeps the login active for two weeks. Logging out removes login cookies.
  • Editing or publishing an article saves an additional cookie that expires after one day.

Embedded Content

Articles may include embedded content (videos, images, etc.), which behaves as if you visited the original website. These sites may collect data, use cookies, embed third-party tracking, and monitor interactions.

Data Sharing

If you request a password reset, your IP address is included in the reset email.

Data Retention

  • Comments and metadata are stored indefinitely for automated follow-up approvals.
  • Registered users can see, edit, or delete their personal information anytime (except for their username). Website administrators can also access and edit this information.

Your Rights

If you have an account or have left comments, you can request an exported file of your personal data or request data deletion, except for data kept for legal or security purposes.

Data Processing

Visitor comments may be checked through an automated spam detection service.